1. Introduction

Northbridge Solutions Ltd ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information through our website and consulting operations, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following types of personal data:

Identity & Contact Data: Full name, company name, phone number, and email address.

Professional Information: Role, industry, and inquiry details relevant to your consulting needs.

Technical Data: IP address, browser type, operating system, and usage analytics (via cookies).

Communication Data: Any correspondence you send to us through forms, email, or meetings.

We do not intentionally collect special category data (e.g., health or religious data) unless explicitly required and consented.

3. How We Use Your Information

We process your data only when lawful and necessary for:

Responding to inquiries and client engagement requests

Delivering consulting services as agreed with clients

Internal performance analytics and service improvement

Maintaining legal and regulatory compliance

Sending occasional updates, insights, or newsletters (only if opted in)

4. Legal Basis for Processing

We rely on one or more of the following lawful grounds:

Performance of a contract (or to take steps prior to entering a contract)

Legitimate interests — such as delivering our services and improving client experience

Consent — where required, for example in marketing communications

Legal obligation — where processing is necessary to comply with law

5. Data Sharing and Third Parties

We may share your information with trusted service providers that assist in:

CRM and email marketing systems

Web hosting and analytics tools (e.g., Google Analytics)

Legal or regulatory authorities when required by law

We ensure all processors maintain data security and confidentiality. We do not sell your personal data.

6. International Data Transfers

While our core operations are UK-based, some of our partners may operate outside the UK or EEA. Where data is transferred internationally, we ensure adequate safeguards are in place (such as standard contractual clauses).

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. You can request deletion at any time, subject to lawful limitations.

8. Your Rights

You have the right to:

Access the personal data we hold about you

Correct or update inaccurate data

Request erasure of your data ("right to be forgotten")

Restrict or object to processing

Withdraw consent at any time (where applicable)

Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at: [email protected]

9. Cookies & Tracking

Our website uses cookies to improve performance and analyze site traffic. You may control cookie preferences through your browser. A separate Cookie Policy may outline further details.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date clearly noted.

Contact

If you have any questions about this policy or your personal data:

Data Protection Officer Northbridge Solutions Ltd Email: [email protected] Phone: +44 114 390 8512